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For almost 60 years, it’s been our passion to care for our customers by putting safety first and ensuring everyone feels welcome. Today, this is more important than ever, and we are committed to offering you a safe and sustainable journey - with lots of space, fresh air and open seas.
For everyone’s safety and wellbeing, we've introduced new measures to the already ambitious safety standards onboard all our vessels and at our ports and terminals. We're actively monitoring the development of the COVID-19 situation. By doing so, we can ensure routines are continuously updated and our safety standards exceed current regulations - so you can sail with confidence.
Our terminals feature increased opportunities for hand wash and disinfection and are also more frequently cleaned, especially "Hand Contact Point Hotspots".
Card payment instead of cash is encouraged wherever possible.
You will find our sales points equipped with Plexi-Glass protection.
Our food service has been adjusted to ensure the maximum level of hygiene.
When checking in, you will be asked to state your health condition. Passengers with any indication of suspected COVID-19 will be denied boarding.
Social distancing is encouraged by floor markings across our ferries and terminals, and reminders are being announced over the public address system.
More space onboard! All ships have reduced their passenger capacity accordingly to allow for social distancing.
Single-use cabins for customers where possible unless travelling together.
Safer guest-crew interaction points onboard with Plexiglass screens for increased safety.
Certain areas such as saunas, kids playrooms, etc., have been closed.
Our food service has been adjusted to ensure the maximum level of hygiene. The buffet self-service is currently unavailable, we now offer single plate servings and packaged foods.
Card payment instead of cash is preferred wherever possible.
On some vessels we have increased self-service of beverages.
Increased opportunities for hand wash and disinfection in public areas.
On-board announcements, posters, and digital signage about hygiene guidelines onboard.
Increased frequency of cleaning and disinfection onboard, especially of "Hand Contact Points" such as door handles, access touchpads, telephones.
Our ventilation systems are running on 100% fresh air, no recirculation.
In accordance with public health guidelines it is mandatory to wear face coverings at our ports and on board our ships where social distancing isn't possible. Examples might be when walking around in more crowded places and/or during embarkation/disembarkation.
Whilst it isn't mandatory on all routes or during all of your crossing Stena Line strongly recommends customers to wear a face-mask or other form of face covering while travelling where possible.
At Stena Line, we have made many changes to make travelling safe at this time, but there are a few things we can all do to make your journey, and that of your fellow passengers, safe and enjoyable. Little things like wearing a face mask, maintaining social distancing, being patient, considerate and following instructions from crew members.
Please watch our film and see how a few simple actions will make the world of difference to your journey.
Further information and answers to the most frequently asked questions can be found our Coronavirus Information page.
Coronavirus information »
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