Continue

Coronavirus (COVID-19) updates & important information

Sail safe with Stena Line


New travel system

The Dutch government have launched a traffic light system for international travel. More detailed information »

The Digital COVID Certificate for Travel

This certificate sometimes referred to as the 'vaccine passport' is being launched to allow passengers to undertake international travel in a safe manner. They are being issued by individual countries to their residents in order to provide an easy and convenient way for passengers to resume travel internationally. Please note that the Digital Covid certificate or 'vaccine passports' issued by individual countries will not replace any travel safety measures or restrictions, please check relevant guidelines when making travel plans. Click here for more detailed information from Stena Line.

Passengers travelling to the United Kingdom
Passengers travelling to the United Kingdom

If you do not comply with the UK Government requirements to enter the UK as per the below, you will be refused boarding our vessels at check-in.

ESSENTIAL INFORMATION TO ENTER ENGLAND FROM OVERSEAS

Everyone entering England from overseas (including UK nationals and residents) must provide proof of a negative COVID-19 test taken within 3 days prior to direct departure to England.

Fill in your Passenger Locator Form up to 48 hours before arrival. You must declare all countries you have visited or transited through in the 10 days prior to your arrival on your Passenger Locator Form.
Before departure Check the list of red, amber and green countries, as the list can change regularly.

Red list passengers
1. Book a managed quarantine package
2. Complete a passenger locator form

You can only enter if you are a British or Irish National, or you have residence rights in the UK. You must enter through a designated port of entry and quarantine in a government approved hotel for 10 days.

Amber list passengers
1. Book tests for day 2 and 8
2. Complete a passenger locator form
3. Make plans to self-quarantine in private accommodation for 10 full days after arrival (or full duration of stay if less than 10 days)

If you are arriving from an Amber country, and have been fully vaccinated through an approved vaccination programme, at least 14 days before your arrival in England, you must:
1. Book a test for day 2
2. Complete a Passenger Locator Form

Green list passengers
1. Book a test for day 2
2. Complete a passenger locator form

These measures apply to all persons (including UK nationals and residents) arriving in England from outside the common travel area comprising the United Kingdom, Ireland, the Isle of Man, and the Channel Islands. The British Overseas Territories are not in the common travel area. Public health requirements may vary depending upon in which nation of the UK you’re staying.

England: www.gov.uk/uk-border-control

Northern Ireland: www.nidirect.gov.uk/articles/coronavirus-covid-19-international-travel-advice

Scotland: www.gov.scot/publications/coronavirus-covid-19-international-travel-quarantine/pages/overview/

Wales: gov.wales/arriving-wales-overseas

Failure to comply with these measures is a criminal offence and you could be fined. There are a limited set of exemptions from these measures. Check the list of exemptions carefully. You may be fined if you fraudulently claim an exemption.

Passengers travelling to the Netherlands
Passengers travelling to the Netherlands

Due to the COVID-19 pandemic, a European entry ban is in effect for some people, barring them from travelling to the European Union or the Schengen area. You may only travel to the Netherlands if the purpose of your trip falls under one of the exemption categories or when you are fully vaccinated (proof is required)
The United Kingdom is currently listed as a "very high risk area" when travelling to the Netherlands. Read more on the government.nl website.


To enter the Netherlands, passengers must provide:

• proof of a negative PCR test (not older then 48hrs before departure in UK) or
• an antigen test (not older then 24hrs before departure in UK).
Click here for details on the requirement.

PLUS
• A completed quarantine declaration (digital or paper). A quarantine is mandatory for travelers from the United Kingdom. Fully vaccinated travellers are exempt from quarantine as per 22 September 2021. Click here for more details about the quarantine requirements.


If you cannot show the negative COVID-19 test result or the completed quarantine declaration, you will not be allowed to board.
Failure to comply with the above measures is a criminal offence and may result in a fine.
Read the latest information here »

Important information about coronavirus (COVID-19)

Currently there are travel restrictions for many countries. Please check the guidelines before you travel. The current travel advice per country can be found on www.netherlandsworldwide.nl.

Thanks to our dedicated teams and our reliable ships, we do everything we can to ensure that passengers, necessary goods and cargo arrive at their destination. Our ferries to England, Ireland and Sweden operate on schedule with new measures to ensure safety standards exceed current regulations. Step aboard with confidence.

Face coverings
Face coverings

In accordance with public health guidelines it is mandatory to wear face coverings at our ports and on board our ships where social distancing isn't possible. Examples might be when walking around in more crowded places and/or during embarkation/disembarkation.

We advise you to bring your own face covering. Face masks are available at check-in and on board our ships.

Finally, we would like to point out that wearing a mouth cap is mandatory on public transport in England and the Netherlands.

An even safer journey

For everyone’s safety and wellbeing, we've introduced new measures to the already ambitious safety standards onboard all our vessels and at our ports and terminals. We're actively monitoring the development of the COVID-19 situation. By doing so, we can ensure routines are continuously updated and our safety standards exceed current regulations - so you can sail with confidence.

How to Sail Safe

At Stena Line, we have made many changes to make travelling safe at this time, but there are a few things we can all do to make your journey, and that of your fellow passengers, safe and enjoyable. Little things like wearing a face mask, maintaining social distancing, being patient, considerate and following instructions from crew members.

Please watch our film and see how a few simple actions will make the world of difference to your journey.

Before travelling with Stena Line
Before travelling

  • Inform yourself about our safety measures regarding hygiene and social distancing - we are promoting and communicating them through all our communication channels.
  •  

  • Do not travel if you are sick and if you're feeling unwell.
  •  

  • Follow your national health guidelines and travel restrictions.
  •  

  • Wash your hands frequently and respect social distancing.
  •  

  • Please find below 3 suggestions for test centers close to Hoek van Holland which meet the requirements:
    coronalab.eu
    coronasneltestwestland.nl*
    www.hethuisartslab.com*
    * (website in Dutch only)

At the Stena Line terminal
At the terminal

  • Our terminals feature increased opportunities for hand wash and disinfection and are also more frequently cleaned, especially "Hand Contact Point".

 

  • Card payment instead of cash is encouraged wherever possible.

 

  • You will find our sales points equipped with plexiglass protection.

 

  • Our food service has been adjusted to ensure the maximum level of hygiene.

Embarkation and disembarkation at Stena Line
Embarkation and disembarkation

  • When checking in, you will be asked to state your health condition. Passengers with any indication of suspected COVID-19 will be denied boarding.

 

  • Social distancing is encouraged by floor markings across our ferries and terminals, and reminders are being announced over the public address system.

Onboard our ferries


Cleaning and hygiene measures onboard at Stena Line
Safe social distancing

  • More space onboard! All ships have reduced their passenger capacity accordingly to allow for social distancing.

 

  • Single-use cabins for customers where possible unless travelling together.

 

  • Safer guest-crew interaction points onboard with Plexiglass screens for increased safety.

 

  • Certain areas such as saunas, kids playrooms, etc., have been closed.

Shops, bars & restaurants onboard at Stena Line
Shops, bars & restaurants onboard

  • Our food service has been adjusted to ensure the maximum level of hygiene. The buffet self-service is currently unavailable, we now offer single plate servings and packaged foods.

 

  • No alcohol is served in our bars & restaurants between 22:00 and 05:00.

 

  • Card payment instead of cash is preferred wherever possible.

 

  • On some vessels we have increased self-service of beverages.

Safe social distancing at Stena Line
Cleaning and hygiene measures onboard

  • Increased opportunities for hand wash and disinfection in public areas.

 

  • On-board announcements, posters, and digital signage about hygiene guidelines onboard.

 

  • Increased frequency of cleaning and disinfection onboard, especially of "Hand Contact Points" such as door handles, access touchpads, telephones.

 

  • Our ventilation systems are running on 100% fresh air, no recirculation.