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Coronavirus (COVID-19) updates & important information

Sail safe with Stena Line

Important information about coronavirus (COVID-19)
Since the outbreak of the coronavirus, we closely follow the current guidelines from government agencies and health organizations in countries where we have departure ports. Currently there are travel restrictions for many countries. Please check the guidelines before you travel.

Thanks to our dedicated teams and our reliable ships, we do everything we can to ensure that passengers, necessary goods and cargo arrive at their destination. Our ferries to England, Ireland and a limited number of ships to Sweden operate on schedule with new measures to ensure safety standards exceed current regulations. Step aboard with confidence.


Self-quarantine
Travel to United Kingdom

Public Health Passenger Locator Form
All passengers are required to complete the 'Public Health Passenger Locator Form' 48 hours prior to travelling. You are required to show a printed or digital copy of the completed form to the UK Border Force in order to enter the United Kingdom.

Travel restrictions
We advise all non-UK residents to check the travel restrictions that apply in England to countries they recently visited. The latest travel advice can be found on www.gov.uk/uk-border-control and www.gov.uk/foreign-travel-advice.

Self-isolation
You may need to self-quarantine. Check the list of exempt countries before you travel as this list may change. After a stay in the United Kingdom, you need to go into home quarantine for 10 days when you return to the Netherlands.

Health-app
People entering the United Kingdom are encouraged to download the NHS COVID-19 app at the border and use it for the duration of their stay in the United Kingdom.

Face coverings
Face coverings

In accordance with public health guidelines it is mandatory to wear face coverings at our ports and on board our ships where social distancing isn't possible. Examples might be when walking around in more crowded places and/or during embarkation/disembarkation.
Whilst it isn't mandatory on all routes or during all of your crossing Stena Line strongly recommends customers to wear a face-mask or other form of face covering while travelling where possible.

An even safer journey

For everyone’s safety and wellbeing, we've introduced new measures to the already ambitious safety standards onboard all our vessels and at our ports and terminals. We're actively monitoring the development of the COVID-19 situation. By doing so, we can ensure routines are continuously updated and our safety standards exceed current regulations - so you can sail with confidence.

How to Sail Safe

At Stena Line, we have made many changes to make travelling safe at this time, but there are a few things we can all do to make your journey, and that of your fellow passengers, safe and enjoyable. Little things like wearing a face mask, maintaining social distancing, being patient, considerate and following instructions from crew members.

Please watch our film and see how a few simple actions will make the world of difference to your journey.

Before travelling with Stena Line
Before travelling

  • Inform yourself about our safety measures regarding hygiene and social distancing - we are promoting and communicating them through all our communication channels.
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  • Do not travel if you are sick and if you're feeling unwell.
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  • Follow your national health guidelines and travel restrictions.
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  • Wash your hands frequently and respect social distancing.

At the Stena Line terminal
At the terminal

  • Our terminals feature increased opportunities for hand wash and disinfection and are also more frequently cleaned, especially "Hand Contact Point".

 

  • Card payment instead of cash is encouraged wherever possible.

 

  • You will find our sales points equipped with plexiglass protection.

 

  • Our food service has been adjusted to ensure the maximum level of hygiene.

Embarkation and disembarkation at Stena Line
Embarkation and disembarkation

  • When checking in, you will be asked to state your health condition. Passengers with any indication of suspected COVID-19 will be denied boarding.

 

  • Social distancing is encouraged by floor markings across our ferries and terminals, and reminders are being announced over the public address system.

Onboard our ferries


Cleaning and hygiene measures onboard at Stena Line
Safe social distancing

  • More space onboard! All ships have reduced their passenger capacity accordingly to allow for social distancing.

 

  • Single-use cabins for customers where possible unless travelling together.

 

  • Safer guest-crew interaction points onboard with Plexiglass screens for increased safety.

 

  • Certain areas such as saunas, kids playrooms, etc., have been closed.

Shops, bars & restaurants onboard at Stena Line
Shops, bars & restaurants onboard

  • Our food service has been adjusted to ensure the maximum level of hygiene. The buffet self-service is currently unavailable, we now offer single plate servings and packaged foods.

 

  • No alcohol is served in our bars & restaurants between 22:00 and 05:00.

 

  • Card payment instead of cash is preferred wherever possible.

 

  • On some vessels we have increased self-service of beverages.

Safe social distancing at Stena Line
Cleaning and hygiene measures onboard

  • Increased opportunities for hand wash and disinfection in public areas.

 

  • On-board announcements, posters, and digital signage about hygiene guidelines onboard.

 

  • Increased frequency of cleaning and disinfection onboard, especially of "Hand Contact Points" such as door handles, access touchpads, telephones.

 

  • Our ventilation systems are running on 100% fresh air, no recirculation.