ASSISTANT HOTEL MANAGER
Become a part of Europe’s leading Ferry Company
At Stena Line, we work together to transform our business and achieving our vision - Connecting Europe for a sustainable future. Great team work and a friendly atmosphere is in our DNA. We are true problem-solvers and are always up for a new challenge.
Do you have experience as Deputy Hotel Manager or General Manager of a medium large hotel and are you ready for a new adventure?
Do you ever think about working on a ship with 3 restaurants, casino, cinema, 2 bars, duty free shop and 538 cabins , which can carry 1200 passengers? Onboard the ferries at Stena Line you will have the opportunity to shine; utilize all your current skills and gain vital new ones. Working alongside your close-knit team to make sure Stena Line is always the customer’s first choice..
In the role of assistant manager you support (and replace) the Onboard Sales & Service Manager with the daily management of all onboard services.
You manage daily approximately 40 colleagues and you are co-responsible for all hospitality outlets onboard of our ship. You identify opportunities for improvement and take pro-active action. You are responsible for the service in our guest outlets and you will also be jointly responsible for the financial results.
You coach, facilitate and develop winning teams, and you stimulate colleagues to take the next steps and exceed the service expectations of the passengers. In doing so, you guarantee that facilities and processes meet all legal and quality requirements, including in the field of HACCP and extensive first aid. You are co-responsible for the quality of the services and purchased products. You help to draw up the budgets and monitor them in accordance.
Are you one of our new Assistant Hotel Managers?
At Stena Line, your personality matters just as much as your excellent performance in your job. We like to see employees which are proactive, take initiative and show enthusiasm within all aspects of their position. Your ability to provide a consistently high standard of service is of course important, so is a passion for the role you will be placed in. All our employees have the responsibility for our passengers’, and get extensive safety & crowd training. As such it is a requirement that you need to be in good physical and mental health and being fluent in English is essential.
Good to know
Our ferries depart from Hoek van Holland and Harwich, this position is for our ship the Stena Hollandica. This Ropax ship carries Travel & Freight passengers. The work involves flexible working hours on a rota base, and you are partly on call during nights. We're looking for people who will go that extra mile for our customers to make sure their trip is as comfortable and safe as possible.
The ideal candidate will have:
- A Bachelor degree, preferably in Hotel Management;
- At least 3 years of managerial experience & 5 years operations experience preferably in a hotel environment;
- Prior experience using Microsoft Office required, including Excel- & Powerpoint;
- Must be able to communicate professionally in Dutch and English, both written and verbal;
- Strong management and analytical skills;
- High level of problem solving abilities and pro-activity;
- Strong at multi-tasking and working in a fast paced environment;
- Professionalism, positive attitude and a team player is a must;
- Proven ability to communicate with diplomacy and tact at all times;
- Strong attention to detail;
- Business minded;
- Charismatic person.
What do we offer:
An interesting and challenging position in which collegiality, flexibility and hard work go together and additionally:
- A fixed-term contract for the duration of 12 months with the prospect of permanent employment;
- A sailing and leave schedule from week on and off;
- You only work 24 weeks a year!
- Market-based wages, conform seafarers labor agreement;
- A challenging work environment;
- Collective bargaining agreement for seafarers.
Are you interested in this position and does our organization appeal to you? Send an e-mail with a motivation and CV before 7 October 2021 to firstname.lastname@example.org.
For more information about this vacancy, you can contact email@example.com.
About Stena Line
As the leader of sustainable shipping, Stena Line has Europe’s most comprehensive route network focusing on transportation of both passengers and freight. We have over 4300 employees in our Stena Line family across Scandinavia, around the UK and the Baltics, making a contribution to our company. We believe it is up to us where we want to go next and how far we want to go. The journey starts with us.
Working at Stena Line means having a safe and stable workplace and a great work-life balance. We are committed to maintaining and developing a sustainable working environment, free from harassment, that gives equal opportunities to everyone. We embrace equality, diversity and inclusion – and welcome all applicants.
The journey starts with us!
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