Which pets does it concern?
Guide dogs, dogs, cats and ferrets are subject to the EU pet passport UK Pet Travel scheme (PETS) rules and must comply to avoid quarantine in the UK. Your pet must be at least 15 weeks old to travel.
Guide dogs travel free and are allowed to travel on the passenger decks and in the cabins with their owners as long as the dog is wearing its harness or jacket. Please contact Stena Line a few days before you travel on 031-174-315811 so that we can alert staff onboard the ship.
Please ensure that your dog has done his needs before you go onboard. If high distress, we have a simple outlet onboard our ships.
EU pet passport*
Pet travel with dogs, cats and ferrets is bound by the conditions of the EU pet passport. The EU pet passport replaces all passports or other documents previously used for pet travel in Europe including the PETS document. The EU pet passport can be acquired at any authorized veterinarian after a microchip has been fitted and a successful blood test has been given. The following procedures must be followed in the order listed below.
* Non-EU countries can travel with a Third Country Certificate.
Travelling by car (max. 5 pets*)
At check in you will receive a coloured hanger to identify that you are carrying a pet. This should be placed on your windscreen rear-view mirror and must remain there until you have cleared customs in each port. When boarding the ship we ask you to follow the directions from our staff closely. After boarding please report to the Guest Service on deck 9.
If your pet is travelling inside your vehicle you must ensure that:
• your pet at all times remains inside your vehicle.
• the ventilation inside your vehicle is good and the pet's welfare is well catered for.
Travelling on foot (max. 5 pets*)
If you are travelling on foot you must book the onboard kennel for your pet, your pet may otherwise not be permitted to travel. After boarding please report to the Guest Service on deck 9, our staff will then help you to place your pet in the kennel. Children, travelling with a pet, must be 16 years old.
* When traveling with 6 or more pets you have to demonstrate what your destination is. In case of contest or show, you must show the registration form. Pets must be at least 6 months old.
There are a limited number of places available in the onboard kennel that must be booked in advance of travel. This can be booked at step 4 in our online booking system. Pets can travel inside your vehicle however, certain breeds of dogs are more sensitive to heat/poor air circulation in vehicles. We would advise owners to take extra precautions and to use the kennel facilities where available. Our Guest Service staff on board will direct you to the kennel for your pet.
As pets are not allowed in public areas and cabins. In case of violation you could be fined. The amount of the fine is € 150.
The kennels have the following dimensions:
- 2 medium kennels: deep 100 cm, high 64 cm and width 108 cm
- 7 big kennels: deep 100 cm, high 97 cm and width 94 cm
- 16 small kennels: deep 100 cm, high 65 cm and width 50 cm
At check in
You must declare that you are carrying a pet to Stena Line check-in staff. If your pet is a dog, cat or ferret: when travelling to the UK a member of staff will check that the EU passport has been completed in accordance with the PETS rules and read the microchip on your pet verifying its identity. If your documentation is in breach of the PETS rules Stena Line is obliged to refuse your pet to travel under the PETS scheme. If you are not the owner of the pet as mentioned in the pet passport, you should have a form with you from the owner. This is called a 'Declaration of owner not accompanying pet during journey'. Without this form you can not travel with the pet.
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Visits during the crossing
TV monitoring of the kennel is available in all cabins.
We recommend that you make a short visit to your pet during the crossing to ensure its wellbeing. This can be arranged at the Guest Service on deck 9 where a member of staff will advise you when the visit can take place. Your pet may however at no time leave the vehicle or kennel.
After the crossing
After disembarkation in Harwich you may be subject to an inspection by DEFRA so please keep your papers close at hand.
Stena Line terms and conditions of carriage of pets
• You are responsible for ensuring the animal's welfare during the crossing.
• All pets must travel inside a vehicle or in the onboard kennel and remain there throughout the crossing.
• We recommend that dogs should travel in the provided onboard kennel and Stena Line cannot be held responsible for any material or immaterial damage that may arise from not using our kennel facilities
• It is your obligation to ensure that all conditions for EU pet travel and the UK Pet Travel scheme (PETS) are met. Stena Line cannot be held responsible for the accuracy of the information given.
• Should your pet not meet the conditions of the EU pet travel and the UK Pet Travel scheme (PETS) the animal is liable to be held in UK quarantine for a period of up to 6 months or be re-exported.
• Stena Line is obliged as an accredited PETS carrier to verify your documentation on travel to the UK and will refuse the carriage of your pet if the documentation is in breach of the PETS rules.
• If you are planning to quarantine your pet in the UK you will be fully responsible for all arrangements and cost associated with this procedure. You will need to produce the relevant documentation to Stena Line prior to carriage.
• Stena Line cannot be held liable for any cost material or immaterial in connection with non compliance with EU pet travel and PETS rules.