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Stena Line Brexit Customer Advisory Note

Stena Line does not expect any severe disruptions to its ferry services, however, due to the unique nature of the Brexit issue, Stena Line has identified a number of points which it recommends passengers familiarise themselves with.

The Q&A is based on latest government advice which may be subject to change.


How will commercial goods vehicles be affected?

Any customer travelling carrying commercial goods must contact Stena Line Freight Department in advance (The Netherland: +31 (0)174 - 315 858 / United Kingdom: 0845 - 0704000) as it is their responsibility to book through the correct Stena Line Department and make the necessary customs declarations. If you do not have the necessary declarations, we will not be able to check-in at your port of departure. Also, Stena Line reserves the right to return any passengers to their port of departure (at the passengers’ expense) if they are turned away by Customs at the port of arrival for non-compliance.